How To Manage Small Business Communication With Little Or No Infrastructure

A major hurdle faced by most of the SMEs, start-ups and entrepreneurs is the lack of a self-sufficient and reliable communication systems. Technology has made it possible for enterprises to serve customers on a global scale, hire employees from any international location. Nowadays the same is available to those smaller businesses and also allow them to operate without the need to have a permanent office.

Importance of an efficient Communication Platform

An entrepreneur, in this digital age, can work from anywhere and have a clientele spread all over the world. Although it offers great opportunities, it also poses some major challenges in handling communication. It’s very likely that you work from the US, have a call centre in the Philippines, a technical support team in India and graphic designers somewhere in Europe. Your clients may be from diverse geographical locations such as Australia, Europe and other parts of the US.

Does it look cumbersome to manage a communication network efficiently among all these stakeholders? It doesn’t have to if you have VoiceRules! VoiceRules is an easy to use, on-demand, cost efficient and a totally automated communications platform that lets you receive calls from anywhere in the world, record automated responses, set IVR menus, route and reroute calls to your workforce spread across the world and much more.

Voice Communication On Demand

VoiceRules is a complete communications package that enables small and medium enterprises, office-less, freedom and lifestyle business and freelancers to manage their communications efficiently without the need to invest in a physical infrastructure. An effective communication system is not just the prerogative of large enterprises; even a micro start-up can avail a similar high-quality communication management platform without spending a fortune implementing it.

VoiceRules operates in a simple and yet highly efficient manner. It requires you to have an international number on which your clients could call. The number is configured with a sophisticated call management platform that allows it to connect to the relevant person by requesting the customers to select the appropriate IVR option. Your call data and the options chosen by your callers is integrated into an analytical dashboard accessible even on your iOS and Android phones giving you an insight into your customers’ behaviour enabling you to make better and quick decisions when monitoring performance.

Please visit us at www.voicerules.com

Advertisements

Author: VoiceRules

Local Business Managed Globally - On demand communication platform for Global professionals wishing to manage inbound and outbound communications themselves without any technical knowledge. Manage and monitor your business or personal communications on the move from anywhere.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s