Working Remotely – Phone Contact Management

Not so long ago, working remotely meant having to invest in a Virtual Private Network for communication and spending a sizeable chunk of money on expensive propriety systems, and even then a seamless communication network could not be guaranteed. Slow connections and poor voice quality were some of the most common hiccups that affected both the productivity and quality of work. However, the advent of cloud-based communication systems has changed all of that. Communication management through collaborative tools is now a ubiquitous facility offered by cloud communication vendors such as VoiceRules.

Effective Communication at low cost

There is no undermining the importance of effective communication in bringing in productivity to work and making even the smallest of workplaces more efficient. With cloud communication systems offering just that, more and more SMEs and entrepreneurs operating from remote offices, with other members of their team spread over different physical locations across the globe, are turning their ventures into success stories. The foremost advantage of cloud-based unified communication services is the low cost of operations. This is particularly crucial for SMEs and Entrepreneurs, who usually operate on a shoe-string budget.

High-end Telephony minus the Cost and Contract Term

By simply hosting a telephonic network over the cloud, you can eliminate the need to invest in a full-blown traditional telephonic system and ensure its upkeep and maintenance. The charges for cloud-based communication system are often service based, which means you only pay for what you use. This also opens up room for having access to high end telephonic facilities usually adopted by multi-nationals and big corporations.

Service providers such as VoiceRules are taking the concept to cloud-based communication system to a whole new level by offering services packed with sophisticated features that include multiple voicemail options with automated attendants, inbound and outbound call facilities, international numbers, call forwarding and recording options, transferring voicemail to email, VoIP calling facility through an easy-to-use app that works on both smartphones and desktop computers. The VoiceRules services are launched and installed through a three-phase process, designed to ensure a seamless user experience.

Flexible Services with Scope for Scalability

Flexibility in the terms of services that you want to use or add or drop along the way, scalability to expand the telephonic network as your business grows, the freedom to communicate with team members who may be miles apart as if you were working in the same office, 24/7 accessibility and backup system, and zero maintenance requirements make cloud-based communication networks, such as that offered by VoiceRules, the most appropriate choice for single entrepreneurs as well as small and medium sized businesses.

Cloud-based communication services bring to you the freedom to operate like a professional organisation even when you are operating out of a single-room office located within your home, on the beach or sitting in your local coffee shop.

Please visit us at www.voicerules.com

How To Manage Small Business Communication With Little Or No Infrastructure

A major hurdle faced by most of the SMEs, start-ups and entrepreneurs is the lack of a self-sufficient and reliable communication systems. Technology has made it possible for enterprises to serve customers on a global scale, hire employees from any international location. Nowadays the same is available to those smaller businesses and also allow them to operate without the need to have a permanent office.

Importance of an efficient Communication Platform

An entrepreneur, in this digital age, can work from anywhere and have a clientele spread all over the world. Although it offers great opportunities, it also poses some major challenges in handling communication. It’s very likely that you work from the US, have a call centre in the Philippines, a technical support team in India and graphic designers somewhere in Europe. Your clients may be from diverse geographical locations such as Australia, Europe and other parts of the US.

Does it look cumbersome to manage a communication network efficiently among all these stakeholders? It doesn’t have to if you have VoiceRules! VoiceRules is an easy to use, on-demand, cost efficient and a totally automated communications platform that lets you receive calls from anywhere in the world, record automated responses, set IVR menus, route and reroute calls to your workforce spread across the world and much more.

Voice Communication On Demand

VoiceRules is a complete communications package that enables small and medium enterprises, office-less, freedom and lifestyle business and freelancers to manage their communications efficiently without the need to invest in a physical infrastructure. An effective communication system is not just the prerogative of large enterprises; even a micro start-up can avail a similar high-quality communication management platform without spending a fortune implementing it.

VoiceRules operates in a simple and yet highly efficient manner. It requires you to have an international number on which your clients could call. The number is configured with a sophisticated call management platform that allows it to connect to the relevant person by requesting the customers to select the appropriate IVR option. Your call data and the options chosen by your callers is integrated into an analytical dashboard accessible even on your iOS and Android phones giving you an insight into your customers’ behaviour enabling you to make better and quick decisions when monitoring performance.

Please visit us at www.voicerules.com